If a caller is experiencing discomfort, the last thing they need is a long wait to reach you. Build loyalty and customer satisfaction with around-the-clock Call answering while you're busy with patients.
When you're in the middle of a check-up and your team is engaged, it can be difficult to answer all calls. Our highly-trained live care coordinators blend seamlessly with your in-house team, routing calls and taking messages after hours, on weekends and during holidays. We work with you to manage call overflow so every patient receives the time and attention they require.
Our online dental receptionists offer patients support when you're out of the office. Evenings, weekends or during busy periods - your calls are covered.
With our free and simple-to-install live chat widget, patients can contact you from your website. Chats can be answered by our team, yours, or both.
Patients can book follow-ups easily, so aftercare is never an afterthought. They can select their preference from your available timeslots, by phone or online.
Our care coordinators are trained to direct emergency calls. We follow your procedures, ensuring patients in need can reach you, without you having to respond to every call.
Show your Spanish-speaking patients that their comfort matters. WELLReceived offers fluent, bilingual live receptionists for your dental practice.
Along with real-time updates, our mobile app allows you to view appointments, messages, invoices and more, from Anywhere with internet access.
Cut down on office and staff costs with our virtual dental receptionists. We're located across the US so weather and illness won't disrupt your day-to-day.
WELLReceived 's plans grow with you - we're here if your in-house team needs an extra hand or we can provide support 24/7/365.