Cut down on miscommunications between patients and their providers.
Build better relationships
When patients feel heard in their first language, they feel understood.
Increase your patient base
Build your reputation as an inclusive, bilingual healthcare practice.
Break language barriers
Spanish is the second most common language spoken in the U.S. We make sure patient experience is always top-tier, in English and Espanol. Because good service should never get lost in translation.
How it works
1
Tell us about your clinic
Customize your call scripts to gather the information you need from your patients.
A bilingual reception service specializes in answering calls for medical practitioners in Spanish or English. A team of professional medical receptionists answer calls and live chat messages 24/7, as if they were in your office.
Do all WellReceived plans include bilingual service?
All plans above and including the Premium plan include bilingual reception services. If you would like bilingual call answering on our Entry or Growing plan, this is available at an extra charge.
You will receive your message in whichever language you prefer. Access your messages from the WellReceived app on your computer or mobile phone.
Will I be locked into a contract?
No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan to match your monthly call requirements.
Does WellReceived offer bilingual live chat as well?
We do! Our bilingual receptionists can answer chats directly on your website using your plan minutes.
How do I get started?
Ready to get started? Our friendly sales representatives can't wait to meet you. Click the button below to book a free consultation today.
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