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Cut down on miscommunications between patients and their providers.
When patients feel heard in their first language, they feel understood.
Build your reputation as an inclusive, bilingual healthcare practice.
Spanish is the second most common language spoken in the U.S. We make sure patient experience is always top-tier, in English and Espanol. Because good service should never get lost in translation.
A bilingual reception service specializes in answering calls for medical practitioners in Spanish or English. A team of professional medical receptionists answer calls and live chat messages 24/7, as if they were in your office.
All plans above and including the Premium plan include bilingual reception services. If you would like bilingual call answering on our Entry or Growing plan, this is available at an extra charge.
Yes. At WellReceived, we protect the privacy of every patient and keep sensitive personal and health information secure. Each member of our team is trained in HIPAA compliance.
You will receive your message in whichever language you prefer. Access your messages from the WellReceived app on your computer or mobile phone.
No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan to match your monthly call requirements.
We do! Our bilingual receptionists can answer chats directly on your website using your plan minutes.
Ready to get started? Our friendly sales representatives can't wait to meet you. Click the button below to book a free consultation today.Book a consultation
All plans are HIPAA-compliant & include
24/7 medical reception coverage from real people.
There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.