Caring for your patients and practice on every call.
Welcoming patient inquiries in English & Español.
Assisting your practice with new patient inquiries.
Supporting your practice with nights, weekends, and holiday coverage.
Connect every patient call with round-the-clock reception.
Connecting your patients to a real person, 24/7.
Support your practice during peak times and after hours.
Increase patient smiles with 24/7 support.
Patient interactions aligned with your high standards.
Enhance client experience with 24/7 support.
Add a layer of support for your patients, with 24/7 availability.
Receptionists with an eye for detail throughout patient interactions.
Support clients from the first call with a physical therapy answering service.
Provide exceptional client service and fill your schedule with consultations.
Trained medical receptionists will protect sensitive patient information.
Stay connected to your patients and practice on the go.
Patient appointments booked directly into your calendar availability.
Connect with your patients in real-time through your practice's website.
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real care sounds like.
Enter your details for a free preview.
Enhance your patient experience with our friendly, calm and professional virtual medical receptionists.
Keep your healthcare practice open around the clock with professional medical receptionists. Give the best care with a team of real people handling your incoming calls. Compared to an in-house receptionist, a healthcare answering service is a cost effective way to cover your front desk.
Reception call flows customized to your practice's procedures.
Learn moreEmpower patients to book by phone
or via your online booking page.
Fully HIPAA-compliant throughout patient touchpoints.
Learn moreNever miss patient calls during peak times or after hours.
Learn moreBring comfort and connect with patients in their language.
Learn moreGet real-time notifications via mobile app, email, or CRM.
Learn moreTell us about your clinic
Customize your call scripts to gather the information you need from your patients.
Start forwarding your calls
HIPAA-trained medical receptionists answer every patient call.
Receive messages instantly
Messages are delivered in real time through your app, email, or SMS.
Learn more about how a team of virtual
medical receptionists can help
support your practice.
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A primary care answering service can bring a wealth of benefits to your clinic. It can…
In healthcare, medical receptionists are crucial. They act as the first point of contact for everyone…
Discover what our clients love most about WellReceived.
Being able to communicate with the receptionists without having to call every time has been invaluable. When we are closing early or forwarding calls, I just let them know using the app. It has been an easy way to streamline the practice: rather than having to lose time sorting through messages when we open.
Rachel, Care Coordinator
A medical reception service specializes in answering calls for medical practitioners. A team of professional medical receptionists answer calls and live chat messages 24/7, as if they were in your office.
No. Our team works from their respective home offices. This distributed model isn't vulnerable to service outages or natural disasters.
Yes. At WellReceived, we protect the privacy of every patient and keep personal and health information secure. Each member of our team is trained in HIPAA compliance.
Access your messages from the WellReceived app on your computer or mobile phone. Your password keeps patient messages protected. Get HIPAA-compliant text alerts when new messages are in your inbox.
No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan based on your monthly call volume.
We do! Our medical receptionists can answer chats directly on your website using your plan minutes. You can also offer HIPAA-compliant video appointments through your Setmore Health account.
Ready to get started? Our friendly sales representatives can't wait to meet you. Click the button below to book a free consultation today.
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All plans are HIPAA-compliant & include
24/7 medical reception coverage from real people.
Entry
150 minutes included
+ $49.99 setup fee
Growing
300 minutes included
No setup fee
Premium
500 minutes included
No setup fee
There is no charge for the first 30 interactions under 30 seconds per billing cycle.
All interactions are rounded up to the nearest minute and billed in 1 minute increments.