24/7 Live Medical Answering Service

Be assured that your patients are heard day or night, because caring is the answer.

Plans & Prices
location icon

US based

Medical Receptionists
hippa icon

HIPAA

Compliant
Your Live 24/7 Medical Reception
lady receptionist smiling
male receptionist taking call

wellreceived

Your 24/7/365
medical reception

Your patients deserve to speak to a medical receptionist who's reliable, compassionate and always available.

With 24-hour coverage, you can spend less time answering calls and more time focusing on patient care.

sarah profile

Hear how your calls could
be answered.

Sarah / Medical Receptionist

home bg
male receptionist taking call

Supporting your medical practice

  • down arrow
    calendar icon

    Run your practice efficiently

    Call information integrates with your favorite calendar and HIPAA-compliant appointment scheduling software, Setmore Health.

  • down arrow
    clock icon

    Be there for your patients

    Be available 24/7 with around-the-clock coverage. Or divert your calls to us during lunch breaks, staff meetings and peak hours. Your minutes, your choice.

  • down arrow
    globe icon

    Reach English and Spanish speakers

    Connect with your Spanish-speaking callers 24/7. Our bilingual medical receptionists are fluent in Spanish and English.

  • down arrow
    lock icon

    Keep patient information secure

    Your messages are password-protected and accessible through your HIPAA-compliant WELLReceived mobile app or online dashboard.

doctor holding tablet
doctor holding tablet

Real people answering your calls

  • Make an excellent first impression
  • Increase patient satisfaction
  • Extended support to cover after hours
  • Strengthen patient-provider relationships
Learn More
male call agent

Instant appointment scheduling

With your custom Booking Page, patients can
schedule appointments 24/7 via your virtual medical receptionists, or directly online.

Each time an appointment is set, you and your patient receive
confirmations and automated reminders to help cut down on
no‐shows.

Access your calendar across multiple devices to stay up‐to‐date in
real‐time.

Learn More
setmore calendar screen in an iPad

Assisting your
in-house team

  • Support your in-house staff during peak hours
  • Get better availability with lower overhead
  • Keep your entire team up-to-date
  • Stay connected with the WELLReceived mobile app
Learn More
nurse holding tablet

did you know?

80% of callers
who reach voicemail
hang up.

With WELLReceived, your calls get
answered within three rings by a warm,
virtual medical receptionist.

Source: CBS News

grandma on call
grandma on call

Caring is the answer

Look after your patients with 24/7 live
call answering.

By submitting this form you agree to our Terms and Privacy policy.
We may email or call you to follow up. You can opt-out any time.

By submitting this form you agree to our Terms and Privacy policy. We may email or call you to follow up. You can opt-out any time.

Learning
for life

Lifelong learning is a WELLReceived core value. Get inspired by these staff picks.

Kill as Few Patients as Possible

- Oscar London

This timeless classic on the art and humor of practicing medicine features reality checks and poignant insights from Dr. Oscar London's thirty years of experience in general practice " after " poignant insights.