Concerned about service disruptions during Covid-19?

Our Anywhere model means your receptionists work from their home offices, answering your calls 24/7.Learn more

Concerned about service disruptions during Covid-19? We're set up to help.Learn more

24/7 Live Medical Answering Service

Empathetic Virtual Receptionists, because your
patients deserve more than a voicemail.

Plans & Pricing
WELLReceived

Your 24/7/365
Medical Reception

Your patients deserve a medical receptionist that's reliable, compassionate, and highly-trained. With over 20 years of medical call answering experience, we give you more time to focus on patient care.

You can count on us.

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MEDICAL CALL ANSWERING

Supporting your
medical practice

  • Around-the-clock patient call intake
  • Set your own custom Call answering script
  • Transfer your calls during busy times or after hours
  • Urgent Call answering rules allow for escalation
  • Seamless appointment setting for your clients

Our workforce is distributed so there's no single point of failure.

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Healthcare never stops,
patients can reach us 24/7.

SARAH / MEDICAL ASSOCIATE

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RECEPTIONISTS

Patients hear real people,
not voicemail.

  • Reliable professionals on-call 24/7/365
  • Accept overflow calls during busy times
  • Avoid keeping patients on hold
  • Offer after-hours support
  • Provide bilingual services
  • Calls handled by your team, ours, or both

As your partner in providing premium patient care, we keep compassion and confidentiality at the forefront of all communication.

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Healthcare isn't an
industry, it's a calling.

DAN / MEDICAL ASSOCIATE

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EFFICIENCY

Instant appointment
scheduling

  • Effective calendar management
  • Tailored appointment scheduling
  • Bilingual answering service
  • Integrates with your existing system
Learn More
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Superior technology with exceptional service to surpass your expectations.

JAMES / MEDICAL ASSOCIATE

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CARE COORDINATORS

Assisting your
in-house team

  • Evening, weekend and after-hours support
  • Calls flow to us when you're busy
  • Triage of urgent and non-urgent calls
  • Design how we answer your calls
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Communication can be confused during local or national emergencies, and we're here to keep it clear.

EMMA / MEDICAL ASSOCIATE

80% of callers who
reach voicemail
hang up.

With WELLReceived, a professional receptionist represents your front office and assists with appointment bookings, while answering calls with a smile.

Source: CBS News

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Professional
and reliable

Offer 24/7 Call answering, after-hours support, and easy appointment booking to your patients, with WELLReceived.