Answering Service

With 24/7 live medical receptionists, your dental patients get smile-worthy service on every call.

Plans & Prices
lady receptionist taking call

Provide a positive patient experience

  • Offer online self-scheduling

    With a Setmore Health online booking page, patients can view your services, pricing, and availability. Patients can self-book appointments online or we can book them over the phone.

  • Get after-hours phone support

    Seamlessly switch calls from your staff to our virtual medical receptionists at closing time. Your patients will get the same high standard of care any time they call.

  • Provide live web chat

    Easily add a chat widget to your website. Choose to have your team answer chats or pass them to our virtual medical receptionists using your regular plan minutes.

Offer online self-schedulingGet after-hours phone supportProvide live web chat
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Male receptionist answering calls

Increase patient smiles with a HIPAA-compliant dental answering service

WELLReceived takes the security of patient data seriously. All messages are password-protected and only accessible to the appropriate personnel. Any data collected by our software is encrypted, and our virtual receptionists are trained in HIPAA compliance.

Male receptionist answering calls

How it works

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    Tell us about your dental practice

    Setting up your dental answering service is simple. Tell us about your practice and the types of calls you'd like us to handle. Together, we'll determine the best script and suite of services to fit your needs.

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    Start forwarding your calls

    Once your account is set up, our professional virtual medical receptionists can start handling your patient calls right away. Forward calls to our service with just the push of a few buttons on your phone keypad.

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    Receive messages instantly

    Get instant notifications when your virtual medical receptionists take a message. Access secure messages from the WELLReceived mobile app, the WELLReceived desktop app, or our online web portal.

Female doctor holding a tablet
Female doctor holding a tablet
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Hear how your calls could
be answered.

Hear how your calls could be answered.

Megan / Medical Receptionist

Frequently Asked Questions

Frequently Asked Questions

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    Why do I need a dental answering service?

    A dental answering service frees up your in-house staff to attend to their patients, while live medical receptionists cover your phone lines. Your callers aren't left waiting and can get help or schedule appointments immediately.

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    How much does a dental answering service cost?

    We offer a range of flexible plans to cater to dental practices and healthcare providers of all sizes. Click here to view our plans and prices.

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    Who will answer the calls and chats at WELLReceived?

    Your calls and chats are answered by live medical receptionists, familiar with dental terminology and call flows. Our team is distributed around the US, so we can offer a more resilient and adaptable service than a fixed-location call center.

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    Do you provide bilingual services?

    WELLReceived offers fluent, bilingual receptionists to help your practice book more patients and show your Spanish-speaking callers that their comfort matters.

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    How do you get to know my dental practice?

    During onboarding, we take the time to find out who you are and what kind of calls you'll be sending our way. All of this information is securely stored and available for your live medical receptionists. You'll have access to our Client Web Access portal, and Client Account Managers are also available 24/7/365 to offer support.

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    I have more questions regarding dental answering. Can you help?

    Feel free to chat, or call us at 1.800.800.4449 for more information.

Let's get started

Do you want to learn more about the full scope of our dental answering service? Schedule a call
with one of our friendly sales consultants at a
time that works for you.

Book a Consultation
Female dental doctor with patient

Let's get started

Do you want to learn more about the full scope of our dental answering service? Schedule a call with one of our friendly sales consultants at a time that works for you.

Book a Consultation

for life

Lifelong learning is a WELLReceived core value. Get inspired by these staff picks.

Kill as Few Patients as Possible

- Oscar London

This timeless classic on the art and humor of practicing medicine features reality checks and poignant insights from Dr. Oscar London's thirty years of experience in general practice " after " poignant insights.