The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was created to protect sensitive patient health information from being shared without patient knowledge or consent. HIPAA requires healthcare organizations to store patient information in a format that is secure from data breaches and accessible only to appropriate individuals.
Will my patients' health information be used to sell goods and services?
No. All personal health information will be protected, and no information will be given to any third party
How are WellReceived receptionists trained in HIPAA compliance?
All of our virtual medical receptionists are trained and certified in HIPAA protocols. Our team completes multiple training courses in call handling practices, so they know how to correctly process any sensitive patient information.
How does WellReceived ensure HIPAA-compliant practices?
All messages can only be accessed via a secure login to ensure confidentiality. Our online client web portal will automatically log you out after inactivity to ensure security. Live chat answering also features end-to-end encryption, and video appointments are only accessible through a secure link.
I have more questions regarding WellReceived's HIPAA compliance. Can you help?
Yes! We are available 24/7/365. You can send us a quick chat, or call us at 1.800.800.4449.
How do I get started?
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