Medical
Answering Service
Offer patients 24/7 live call answering from compassionate medical receptionists.
Plans & PricesOffer patients 24/7 live call answering from compassionate medical receptionists.
Plans & PricesRoute calls to our professional medical receptionists during lunch, appointments, or after hours. With 24/7 coverage, your patients will feel heard.
Offer appointment booking over the phone or self-booking online. Send automated appointment reminders and cut down on no shows. Make the most of your time.
Get notifications of new messages instantly on our HIPAA-compliant mobile app. Communicate with your patients and team from your business number.
WELLReceived believes caring is the answer. By providing patients with a live, compassionate voice every time they call, you can build patient trust, increase your clinic's reputation, and grow your practice.
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Setting up your medical answering service is simple. Tell us about your practice and the types of calls you'd like us to handle. Together, we'll determine the best script and suite of services to fit your needs.
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Once your account is set up, our professional virtual medical receptionists can start handling your patient calls right away. Forward calls to our service with just the push of a few buttons on your phone keypad.
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Get instant notifications when your virtual medical receptionists take a message. Access secure messages from the WELLReceived mobile app, the WELLReceived desktop app, or our online web portal.
Hear how your calls could
be answered.
Hear how your calls could be answered.
Megan / Medical Receptionist
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A medical answering service specializes in answering calls for medical practitioners. A team of virtual receptionists answer calls and live chat messages 24/7, as if they were in your office.
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No. Our team works from their respective home offices. This distributed model isn't vulnerable to service outages
or natural disasters.
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Yes. At WELLReceived, we protect the privacy of every patient and watch over sensitive personal and health information. Each member of our team is trained in HIPAA compliance.
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Access your messages from the WELLReceived app on your computer or mobile. Your password ensures patient messages are protected. Get text alerts when new messages are in your inbox.
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No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan to match your monthly call requirements.
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We do! Our virtual medical receptionists can answer chats directly on your website using your plan minutes. You can also offer HIPAA-compliant video appointments through your Setmore Health account.
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Feel free to chat, or call us at 1.800.800.4449 for more information.