We're committed to keeping
patient care human.
There's no substitute for real care
Patients need empathy
Studies show empathy leads to higher patient satisfaction and quicker patient recovery. Real empathy happens with real people.Source: GreaterGood
People trust people
Patients don't trust chatbots to protect their data to the standards of the Health Insurance Portability and Accountability Act (HIPAA).Source: Chief Healthcare Executive
Patients feel AI and chatbots are unable to recognize unique situations. Only a person can navigate the social cues of conversation.Source: HBR.org