How to improve customer satisfaction in a healthcare call center
The traditional idea of a call center is a functional team that answers questions and keeps...
Terri Phillips
Sep 14, 2021 | 12 mins
The traditional idea of a call center is a functional team that answers questions and keeps...
Sep 14, 2021 | 12 mins
Medical offices, like many other businesses, depend on professional customer service.
Jul 27, 2021 | 10 mins
There’s no question that healthcare clinics benefit from using an answering service. Read more!
Jun 29, 2021 | 11 mins
The terms “telehealth” and “telemedicine” have been gaining popularity since before COVID-19 made remote medical services...
Jun 10, 2021 | 12 mins
What is HIPAA? The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal...
Apr 28, 2021 | 8 mins
Have you wondered why medical answering services are becoming increasingly popular? Table of contents 5 medical...
Apr 28, 2021 | 10 mins