Our Mission

Welcoming your
patients with care

Live medical receptionists handle your communications, so you can give your patients the professional care they deserve.

WELLReceived mission
Our mission

A human voice

People are often at their most vulnerable when they reach out to a healthcare provider. We help you make sure there is an empathetic, human voice to greet them.

Your dedicated live medical receptionists have specialist answering experience. They're trained to handle medical calls, and are familiar with complex terminology and practice call flows.

Our mission answering service WELLReceived

Making healthcare accessible

Keep your lines of communication open, no matter where your patients are. Help people in remote locations, without easy transportation, and with disabilities, reach you when they need to.

Focus on your patients

As a healthcare professional, your time is valuable. Let us help you focus on providing premium patient care, while we take care of administrative tasks like answering the phone.

Consistently excellent care

With a virtual medical receptionist to support your team, your patients can get the advice they need faster and more conveniently.

Our distributed Anywhere model helps you deliver exceptional patient experience around the clock-without interruptions from bad weather, outages, or other unexpected events.

Tools and technology

Keep tabs on your practice from Anywhere with WELLReceived's desktop and mobile apps. Add integrations to connect your online medical receptionist service with the applications you already use to manage your practice.

Ready to start?

Learn more about WELLReceived's services, including telemedicine video appointments and appointment setting for your patients. Please contact us if you have any questions or need help to select a plan.

for life

Lifelong learning is a WELLReceived core value. Get inspired by these staff picks.

Kill as Few Patients as Possible

- Oscar London

This timeless classic on the art and humor of practicing medicine features reality checks and poignant insights from Dr. Oscar London's thirty years of experience in general practice " after " poignant insights.