Setup is simple

Supplement your practice with live virtual
medical receptionists.

Plans & Prices
Your Live 24/7 Medical Reception
lady receptionist taking call
two doctors discussin

How it works

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    Tell us about your medical practice

    Setting up your medical answering service is simple. We'll work with you to find out about your practice and the types of calls or chats you'd like us to handle. Together, we'll determine the best scripting and suite of services to fit your needs.

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    Start forwarding your calls

    Once your account, services, and script are all set up, our professional virtual medical receptionists can start handling your patient calls right away.

    Forwarding calls to our service usually just involves pushing a few buttons, depending on your phone carrier.

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    Receive messages instantly

    Get instant notifications when your virtual medical receptionists take a message. Our HIPAA-compliant systems ensure caller information is password protected and secure.

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WELLReceived
mobile app

  • Stay up-to-date

    View your messages, listen to call recordings, and change how your calls are handled in real-time. Add notes to messages for easy follow-up.

  • HIPAA compliant

    Get safe and secure data storage powered by Google Cloud Healthcare API. Access messages with unique login credentials.

  • Stay connected

    Use our app to call or message patients and clients from your business line. Switch between having your calls handled by your in-house staff or our virtual receptionists with just one click.

  • Track your account

    Keep track of plan minutes, get insights on your practice's busiest call times, and easily edit your account details.

messaging activity screenhippa compliant servicesPersonalize servicebilling details and summary
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Why choose WELLReceived?

  • Stay up-to-date

    View your messages, listen to call recordings, and change how your calls are handled in real-time. Add notes to messages for easy follow-up.

    messaging activity screen
  • HIPAA compliant

    Get safe and secure data storage powered by Google Cloud Healthcare API. Access messages with unique login credentials.

    hippa compliant services
  • Stay connected

    Use our app to call or message patients and clients from your business line. Switch between having your calls handled by your in-house staff or our virtual receptionists with just one click.

    Personalize service
  • Track your account

    Keep track of plan minutes, get insights on your practice's busiest call times, and easily edit your account details.

    billing details and summary
female doctor looking at reports

FAQs

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    Are you based in the
    United States?

    Yes! We have virtual receptionists in eight different states spread out through every time zone for maximum coverage.

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    Do you record calls?

    Yes, with WELLReceived you can access secure, HIPAA compliant recordings at your own leisure.

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    What scheduling software do you work with?

    We work with Dr. Chronos, Athena Health, Kareo, Patient Fusion, Practice Fusion, WebPT, UnifiedPractice, and eClinical. We also offer our own highly reviewed, cloud-based appointment software, Setmore. Find out more about our scheduling services!

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    How will I be billed?

    You will be billed based on your chosen monthly plan cost. Our flexible plans can be scaled up or down. If you find you're not using the amount of minutes you expected, you can easily increase or decrease your minutes.

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    Will after hours/ holiday coverage cost extra?

    No, 24/7/365 coverage is included with all plans. So when we say we've got you covered 24/7, we mean it. Our unique work model allows us to stay fully staffed around the clock.

Let's get started

Ready to get 24/7 live call coverage? Schedule a
call with one of our friendly sales consultants at a
time that works for you.

Book a Consultation
smiling male receptionist

Let's get started

Ready to get 24/7 live call coverage? Schedule a
call with one of our friendly sales consultants at a
time that works for you.

Book a Consultation