Give your callers a trained, empathetic receptionist to handle their call, whether it's in the middle of the night or during peak business hours. Our team of virtual medical receptionists act just like your front-of-house staff. You set the criteria to have them take messages or transfer calls to members of your team.
Get your messages instantly via text, email, live relay, or through your app.
Our medical after hours answering service ensures every call is answered 24/7. Transferring your phone lines to our team is as easy as hitting a few buttons on your keypad.
We can arrange appointments or your patients can book their own using the Setmore scheduling app. Auto-reminders ensure no appointments are missed."
Our doctors answering service can notify on-call doctors or relay messages live. Update your cloud-based on-call calendars in real time, and our agents will see the changes instantly.
Offer your patients another channel to connect with your hospital by installing WELLReceived's live chat widget on your website. Answer chats yourself, or leave them to our team.
Give patients high-quality customer service in their preferred language. Our bilingual WELLReceived receptionists will ensure every caller gets the best care in English or Spanish.
View appointments, manage your payments, and get real-time updates using the intuitive WELLReceived app on your mobile device.
Natural disasters and technical difficulties are better handled by a distributed team. We answer your calls from multiple locations to prevent any single point of failure.
No long-term contracts or commitments required. WELLReceived is designed to scale up or down with you. We'll make sure you're getting the most out of your time.