Answering Services
For Hospitals

Your 24/7 Hospital
Call Center

Give your callers a trained, empathetic receptionist to handle their call, whether it's in the middle of the night or during peak business hours. Our team of virtual medical receptionists act just like your front-of-house staff. You set the criteria to have them take messages or transfer calls to members of your team.

Get your messages instantly via text, email, live relay, or through your app.

Hospital answering service
Hospital call center

Hospital Call Routing Service

Have your patient calls prioritized and escalated based on predetermined scenarios and schedules.

With easily customizable call scripts, WELLReceived's professional hospital answering service team is ready to handle every call with the care, compassion, and efficiency we're known for.

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Hospital call answering service

HIPAA Compliant

Patient confidentiality is a top priority at WELLReceived. Our HIPAA-trained team follows medical guidelines to ensure all sensitive information is protected. Instead of text or email, you can retrieve your encrypted messages from our password-protected mobile app.

Select a plan

Why partner with us?

Answering service for hospitals
Answering service for hospitals

Give it a try

Learn more about our services, including telemedicine video appointments and chat support.

If you have any questions or need help to choose a plan, please get in touch today.

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Learning
for life

Lifelong learning is a WELLReceived core value. Get inspired by these staff picks.

Kill as Few Patients as Possible

- Oscar London

This timeless classic on the art and humor of practicing medicine features reality checks and poignant insights from Dr. Oscar London's thirty years of experience in general practice " after " poignant insights.