A doctor's answering service specializes in answering calls for doctors' offices, either during peak times or after hours. A team of professional medical receptionists act as an extension of your in-house team.
Is WellReceived a call center?
No. Our team works from their respective home offices. Unlike other doctor's answering services, our distributed model isn't vulnerable to service outages or natural disasters.
Is WellReceived HIPAA compliant?
Yes. Our doctor's answering service protects the privacy of every patient and keeps personal and health information secure. Each member of our team is trained in HIPAA compliance.
How will I access my messages?
Access your messages from the WellReceived app on your computer or mobile phone. Your password keeps patient messages protected. Get HIPAA-compliant text alerts when new messages are in your inbox.
Will I be locked into a contract?
No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan based on your monthly call volume.
Does WellReceived offer chat or video conferencing software?
We do! Our doctor's answering service can answer chats directly on your website using your plan minutes. You can also offer HIPAA-compliant video appointments through your Setmore Health account.
Lifelong learning is a WellReceived core value.
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