An after-hour answering service includes taking any calls or chats that arrive after business hours, whether it's day, night, or a holiday.
Is WellReceived HIPAA compliant?
Yes. At WellReceived, we protect the privacy of every patient and watch over sensitive personal and health information. Each member of our team is trained in HIPAA compliance.
Do you charge extra for weekends and holidays?
No. Your plan minutes are yours to use whenever you need.
Does WellReceived do new patient intake as well?
Yes. We can ask pre-determined questions to register new patients.
Who answers after-hour calls?
A team of real and compassionate medical receptionists ensure your calls are answered 24/7/365.
Does WellReceived offer live chat after hours as well?
We do! Our medical receptionists can answer chats directly on your website using your plan minutes.
Lifelong learning is a WellReceived core value.
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