HIPAA-Compliant
Answering Service
We believe in patient privacy. With all our staff being
HIPAA-certified, you can be assured that your
patients' privacy will be protected, no matter what.
We believe in patient privacy. With all our staff being
HIPAA-certified, you can be assured that your
patients' privacy will be protected, no matter what.
One missed call can lead to a lost opportunity with a patient. It's a loss for the patient and a loss for business.
Greet your morning with a full appointment calendar. There's no need to be in the office with our after-hour handling services. Callers can easily book appointments anytime over the phone.
In addition to booking appointments, we'll keep you up to date by vetting after-hour calls to determine if they need immediate attention. You'll never have to worry about your patients receiving the care they deserve.
Real and compassionate receptionists. WELLReceived offers services from reliable people trained in the healthcare industry.
As with all other WELLReceived services, our medical answering team is fluent in both English and Spanish. Your patients can request to connect with a Spanish speaker any time.
Rest comfortably knowing that your patients are receiving the care they deserve, even after your office is closed.
Live medical receptionists provide backup for call overflow and help with urgent calls, following your special instructions.
There's nothing like being physically greeted by a friend face, but you're too busy to do it, so our staff will. We'll partner with your staff to make sure your clients receive the best service possible.
No one likes being placed on hold. With your provided script and instructions, we'll ensure your patients receive the help they need without long hold times.
WellRecieved's main focus is healthcare.Our receptionists are fully trained to meet the needs of your patients and help your practice grow. Our 100% work-from-home receptionists set us apart from other answering services. Not only are we reducing our carbon footprint, but our receptionists are able to perform their everyday tasks from the comfort of their home. This distributed model means your service won't be impacted by natural disasters, power outages, or other surprises.
By choosing our services, you're helping both your business and planet while benefiting from a more productive service.
Everyone deserves privacy, and HIPAA implements safeguards towards your privacy by protecting sensitive personal and health information.
No. All health and personal information will be between the patient and the authorized receptionists. All personal health information will be protected, and no information will be given to any third party.
No matter who answers, our staff is trained and certified in HIPAA protocols. We offer our staff multiple training courses to certify them in taking calls that may contain sensitive patient information. Scripting is designed for flexibility while also preserving a patient's privacy; no personal health information is ever recorded or stored. Additionally, all messages can only be accessed via secure login to ensure confidentiality. Our online client web portal will automatically log you out after inactivity to ensure security. We take pride in making this experience as customizable as possible, while ensuring our staff follow all HIPAA guidelines.
Customized scripting is designed for flexibility while also preserving a patient's privacy; no personal health information is ever recorded or stored. Additionally, all messages can only be accessed via secure login to ensure confidentiality. Our online client web portal will automatically log you out after inactivity to ensure security. We take pride in making this experience as customizable as possible, while ensuring our staff follow all HIPAA guidelines.
Yes! We are available 24/7/365. You can send us a quick chat, or call us at 800.491.2414.
Call us at 1.800.491.2414 for more information. Your partner in premium patient care.
Plans and Pricing