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How should a receptionist answer the phone?

Even in this digital age of advanced technology and booking systems, the telephone remains the primary...

Terri Phillips

7 mins read

Why do care homes need a virtual medical receptionist?

Discussing the right time for a loved one to go into care can be emotional and...

Terri Phillips

9 mins read

What Is a Medical Answering Service & Why Does Your Practice Need One?

In healthcare, professional and constant communication with patients has a huge impact on the success of...

Terri Phillips

10 mins read

How to improve customer satisfaction in a healthcare call center

The traditional idea of a call center is a functional team that answers questions and keeps...

Terri Phillips

12 mins read

Why customer service matters in healthcare

Medical offices, like many other businesses, depend on professional customer service.

Terri Phillips

10 mins read

4 reasons why your patients want you to have an answering service

There’s no question that healthcare clinics benefit from using an answering service. Read more!

Terri Phillips

12 mins read

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    • Caring is the answer
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We pledge to keep every
patient interaction human.
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WellReceived is donating 1% of revenue to provide underserved communities with access to medical care.

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