Keep your patient information protected with HIPAA-compliant medical receptionists and encrypted technology.
Plans & Prices
Maintain trust and never miss a patient call again with 24/7
HIPAA-compliant live call answering.
Your patients’ messages will be
password-protected and securely stored using the
end-to-end encryption of Cloud Healthcare API
from Google.
Your call recordings are password-protected and
stored using Amazon Simple Storage Service,
following HIPAA guidelines.
Our virtual medical receptionists are trained to
write every message in accordance with HIPAA
standards, using scripting designed to protect
patient privacy.
Give your patients an easy alternative to an in-person visit with Teleport. This secure video conferencing software provides safe, instant communication.
With Setmore Health, your medical receptionists can book appointments and send reminders. Appointment information is secure and password-protected.
Provide instant communication through ChatSupport. Patients can chat with our virtual medical receptionists or your in-house staff live, 24/7.
Rest comfortably knowing that your patients are receiving the care they deserve from real and compassionate virtual medical receptionists, even after your practice is closed.
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) was created to protect sensitive patient health information from being shared without the patient’s knowledge or consent.
HIPAA requires healthcare organizations to store patient information in a format that is secure from data breaches and accessible only to appropriate individuals.
No. All health and personal information will be between the patient and the authorized receptionists. All personal health information will be protected, and no information will be given to any third party.
All of our virtual medical receptionists are trained and certified in HIPAA protocols. Our team completes multiple training courses in call handling practices, so they know how to correctly process any sensitive patient information.
Script customization is designed for flexibility at a practice level while always preserving a patient's privacy.
All messages can only be accessed via a secure login to ensure confidentiality. Our online client web portal will automatically log you out after inactivity to ensure security.
Yes! We are available 24/7/365. You can send us a quick chat, or call us at 1.800.800.4449.
Lifelong learning is a WELLReceived core value. Get inspired by these staff picks.
- Oscar London
This timeless classic on the art and humor of practicing medicine features reality checks and poignant insights from Dr. Oscar London's thirty years of experience in general practice " after " poignant insights.
Look after your patients with 24/7 live
call answering.
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