Physician
Answering Service
Provide patients with live phone support 24/7.
Plans & PricesProvide patients with live phone support 24/7.
Plans & PricesDid you know that missed appointments result in an annual loss of $150 billion in the U.S. healthcare industry? We book appointments and send automated appointment reminders to cut down on no-shows.1
Your patients will reach a live person no matter what time they call. Our medical answering service integrates with your on-call schedule in real time, ensuring patient messages always reach the right person.
Give patients the option to communicate via web chats with your in-house staff or our virtual medical receptionists. You can even offer video appointments through our Setmore Health and Teleport video integration.
Keep protected health information safe with WELLReceived's encrypted software and HIPAA-trained live medical receptionists. Your patient messages are secure and password protected.
Source: 1Forbes
Health professionals often work long hours and rarely get time for a break. Delegating tasks is crucial to running your practice efficiently. A physician answering service frees up valuable time so you can focus on your patients.
Our live virtual receptionists offer premium patient care. They can assist you with receiving messages, booking appointments, scheduling follow-ups, routing calls to your team, and more. We help you take care of every patient.
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Setting up your clinic answering service is simple. Simply tell us about your practice and the types of calls you'd like us to handle. Together, we'll determine the best script and suite of services to fit your needs.
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Once your account is set up, our professional virtual medical receptionists can start handling your patient calls right away. Forward calls to our service with just the push of a few buttons on your phone keypad.
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Get instant notifications when your virtual medical receptionists take a message. Access secure messages from the WELLReceived mobile app, the WELLReceived desktop app, or our online web portal.
Hear how your calls could
be answered.
Hear how your calls could be answered.
Jane / Medical Receptionist
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A physician answering service is a service provider that specializes in answering calls for medical practitioners. A team of virtual receptionists answer calls and live chat messages 24/7, as if they were in your office.
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No. Our team works from their respective home offices. This distributed model isn't vulnerable to service outages
or natural disasters.
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Our 24/7 physician answering service can support you during your clinic's open hours and after closing. WELLReceived receptionists work from their home offices and are available at all times.
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At WELLReceived, we protect the privacy of every patient and watch over sensitive personal and health information. Each member of our team is trained in HIPAA compliance.
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Our company offers not only answering assistance but also helps to connect patients with their doctors thanks to innovative video technology. Medical appointments can be fully carried out remotely, which is absolutely vital when it comes to patients who live in rural areas or those who cannot be transported to the medical practice.
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Access your messages from the WELLReceived app on your computer or mobile. Your password ensures patient messages are HIPAA compliant. Get text alerts when new messages are in your inbox.
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No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan to match your monthly call requirements.
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Feel free to chat, or call us at 1.800.800.4449 for more information.