Business Line | The Ultimate Guide
Ben Graham | Sep 29, 2023
Every WellReceived account comes with a free Business Line. But what is a Business Line, and how can it help your practice?
Read on for everything you need to know about this invaluable feature.
The Business Line is a free business number assigned to your account. Businesses choose this feature as it allows them to keep their personal number private.
The Business Line functions as a mask for your own number. You can display your business number as your caller ID when you call patients from within the app. You can use the unique phone number to make outbound calls directly from the WellReceived app.
You can also send and receive text messages from your allocated business number.
Have you ever used one phone number for personal and professional calls? If you have, then you know it’s a serious headache. You never know if you’re getting a call for your practice or you.
The Business Line allows you to keep your personal phone numbers private. It also means you know any calls on your Business Line are definitely for your practice.
The Business Line is particularly helpful for a small healthcare practice or solo practitioner who may use their personal phone number for business. This way, they can keep their personal and professional calls separate.
That also means you’re protected from:
Perhaps most importantly, the Business Line doesn’t cost you extra. That’s because, unlike traditional network providers, we don’t charge you to use the Business Line. the number is also Toll-Free, meaning your clients won’t be charged for calls.
To request a Business Line:
Once verified, your CAM will assign the number to you and notify you. Next:
Your new Business Line should be activated within 24 hours. From there, you can add the number to your website, social media pages and any other marketing materials visible to the public.
*Additional Business Lines are available for $19.99 per month.
Want to get a Business Line for your practice?
If you’re an existing WellReceived client, click here to log in to the WellReceived app and activate your Business Line.
Not yet a WellReceived client? Click the button below to book your free consultation and enjoy a new level of control over your inbound calls.