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How to improve customer satisfaction in a healthcare call center

The traditional idea of a call center is a functional team that answers questions and keeps...

Terri Phillips

12 mins read

3 ways to improve medical appointment scheduling

Having an effective method of scheduling medical appointments is one of the most important elements for any medical office.

Terri Phillips

7 mins read

Why customer service matters in healthcare

Medical offices, like many other businesses, depend on professional customer service.

Terri Phillips

10 mins read

4 reasons why your patients want you to have an answering service

There’s no question that healthcare clinics benefit from using an answering service. Read more!

Terri Phillips

12 mins read

Telemedicine vs. Telehealth: What’s the difference?

The terms “telehealth” and “telemedicine” have been gaining popularity since before COVID-19 made remote medical services...

Terri Phillips

12 mins read

Your ultimate guide to call forwarding

Getting started with WellReceived is simple, and we’re here to make sure your experience is smooth...

Stephanie

10 mins read

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WellReceived is donating 1% of revenue to provide underserved communities with access to medical care.

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