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How should a receptionist answer the phone?

Even in this digital age of advanced technology and booking systems, the telephone remains the primary...

Terri Phillips

Mar 14, 2022  |  7 mins

Who needs HIPAA compliance?

If you’ve previously worked with data of any kind or volunteered information to a service provider,...

Terri Phillips

Mar 10, 2022  |  9 mins

WaterSchool: Making a Difference One Drop at a Time

In a small Ugandan community, Mitala Faith was struggling to make ends meet. He and his...

Terri Phillips

Feb 09, 2022  |  10 mins

Why do care homes need a virtual medical receptionist?

Discussing the right time for a loved one to go into care can be emotional and...

Terri Phillips

Feb 04, 2022  |  9 mins

What are the HIPAA rules?

The Health Insurance Portability and Accountability Act (HIPAA) was introduced as a federal law in 1996...

Terri Phillips

Jan 07, 2022  |  9 mins

How does telehealth work?

For many years now, telehealth has been getting increased attention, especially during the pandemic. Through necessity,...

Terri Phillips

Dec 24, 2021  |  12 mins

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