Never miss a patient call again. HIPAA-compliant call answering to handle calls with empathy and professionalism.
HIPAA
Compliant
Find your ideal plan
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Your questions answered
Yes. Our medical answering service protects the privacy of every patient and keeps personal and health information secure. Each member of our team is trained in HIPAA compliance.
We price by the minute - ideal for practices with a range of patient call types from simple message taking to appointment scheduling and more.
It's always real people answering your patient calls. We’re committed to providing patient care with a human touch 24/7. Our friendly, professional receptionists are trained to sound just like part of your team.
Access your messages from the WellReceived app on your computer or mobile phone. Your password keeps patient messages protected. Get HIPAA-compliant text alerts when new messages are in your inbox.
An extension of your medical practice
Your calls handled your way
Reception call flows customized to your practice's procedures.
Book more appointments
Empower patients to book by phone or via your online booking page.
Keep patient data secure
Fully HIPAA-compliant throughout patient touchpoints.
Stay open and available 24/7
Never miss patient calls during peak times or office hours.
Your practice, Anywhere
Stay connected. Get notifications via mobile, app or email.
Every patient call matters
Missed calls can mean missed opportunities for patient care and trust. WellReceived is built for healthcare, with receptionists trained to handle sensitive situations with empathy and precision. Whether you’re a solo provider or a multi-location practice, our service scales to your needs.