Never miss a patient call again. HIPAA-compliant virtual receptionists handle calls with empathy and professionalism.
HIPAA
Compliant
Find your ideal plan
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Your questions answered
Yes. Our receptionist service protects the privacy of every patient and keeps personal and health information secure. Each member of our team is trained in HIPAA compliance.
Yes. Receptionists at WellReceived are trained to follow healthcare communication protocols and privacy guidelines. This ensures that your practice receives a HIPAA-compliant answering service that understands how to handle confidential patient information responsibly.
We price by the minute - ideal for practices with a range of patient call types from simple message taking to appointment scheduling and more.
It's always real people answering your patient calls. We’re committed to providing patient care with a human touch 24/7. Our friendly, professional receptionists are trained to sound just like part of your team.
Access your messages from the WellReceived app on your computer or mobile phone. Your password keeps patient messages protected. Get HIPAA-compliant text alerts when new messages are in your inbox.
An extension of your medical practice
Your calls your way
Reception call flows customized to your practice's procedures.
Book more appointments
Empower patients to book by phone or via your online booking page.
Keep patient data secure
Fully HIPAA-compliant throughout patient touchpoints.
Stay open and available 24/7
Never miss patient calls during peak times or office hours.
Your practice, Anywhere
Stay connected. Get notifications via mobile, app or email.
Scheduling made easy
Our receptionists work directly within your existing scheduling and practice management software to book appointments on your behalf, so no opportunity is missed. There’s no new platform to manage, no duplicate data entry, and no changes to how your team already operates.
Every call is a potential appointment. Whether patients reach out after hours or during high-volume periods, they can be scheduled on the spot to help you capture more revenue while keeping your day running smoothly.
How it works
Speak to our friendly team and tell us your needs so we can build your ideal plan.
Customize your call scripts to gather the information you need from your patients.
