Never miss a patient call again. HIPAA-compliant dental receptionists handle calls with empathy and professionalism.
HIPAA
Compliant
Find your ideal plan
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Hear how
how
we
Hear how we sound
sound
An extension of your dental practice
Your calls handled your way
Reception call flows customized to your practice's procedures.
Book more appointments
Empower patients to book by phone or via your online booking page.
Keep patient data secure
Fully HIPAA-compliant throughout patient touchpoints.
Stay open and available 24/7
Never miss patient calls during peak times or office hours.
Your practice, Anywhere
Stay connected. Get notifications via mobile, app or email.
Scheduling made easy
Our receptionists work directly within your existing scheduling and practice management software to book appointments on your behalf, so no opportunity is missed. There’s no new platform to manage, no duplicate data entry, and no changes to how your team already operates.
Every call is a potential appointment. Whether patients reach out after hours or during high-volume periods, they can be scheduled on the spot to help you capture more revenue while keeping your day running smoothly.
How it works
Speak to our friendly team and tell us your needs so we can build your ideal plan.
Customize your call scripts to gather the information you need from your patients.
“ Our patients have mentioned the fast response from WellReceived. They make comments on how speedy and efficient our assistants are in getting information to us. Of course, they think it’s an in-house service.”
Debbi, Manager of Operations
Complete Dental Care
Your questions answered
During onboarding, we take the time to find out who you are and what kind of calls you'll be sending our way. All of this information is securely stored and available for your virtual dental receptionists. You'll have access to our desktop and mobile app, and Client Account Managers are also available 24/7/365 to offer support.
By answering every call live, booking more appointments, and preventing missed opportunities from ads or referrals, we ensure that your practice receives a steady stream of enquiries without missing any calls.
Because we specialize in healthcare and understand the urgency, empathy, and compliance dental patients expect. We don’t just answer calls; we protect your reputation and help grow your practice.
Our live agents are familiar with dental practice workflows and common patient questions, so calls feel natural and professional. We work with multiple dental practices across the country and help them scale, you can read about how our services have helped other dental practices across the country, here.
Yes, all patient interactions are handled securely by HIPAA-trained receptionists to ensure full data protection.
Our receptionists undergo continuous training and quality monitoring to ensure consistent, professional interactions with every patient.
Yes, detailed reports and call logs are available to help you track performance and optimize patient communication.
By reducing wait times, ensuring calls are answered promptly, and providing human interaction, patient satisfaction significantly improves.
No, all our plans are completely flexible and scalable to grow with your practice's needs. We charge on a monthly rolling basis. There are no contracts, you are free to cancel at anytime.
