Your patients are your priority. Ensure they receive excellent home care by supplementing your staff with WELLReceived's live receptionists. Our team will take calls, relay messages, and schedule appointments.
In the middle of the night or during the morning shift change, your callers will reach a live person when they need one most. Our trained home care receptionists are available 24/7 - during nights, weekends, and holidays.
Give families peace of mind knowing their loved ones will never have to leave a voicemail when it comes to their home care.
Our live home care coordinators will transfer calls or relay messages to your scheduled on-call personnel. If no one is available, they will follow your call escalation guidance.Update your on-call calendar in real-time and your live home care receptionists will receive the changes instantly.
Learn more
Privacy is a priority at WELLReceived. Our virtual home care receptionists are trained in HIPAA compliance. We use end-to-end encryption to ensure your information is kept secure. Instead of text or email, you can receive your messages through our password-protected mobile app for extra security.
Allow your patients to schedule visits with their home care staff through our online appointment-booking software. Our team is happy to arrange appointments by phone as well.
Offer a convenient, alternate form of communication with chat support. Your team, our team, or both can answer client questions straight from your website.
Get new message notifications in real-time. Choose to receive your messages via text, email, or live relay. Access your messages Anywhere using our mobile app.
Ensure fast response to emergency calls. Outline the procedures for us to follow, and our live home care receptionists will ensure protocol is followed every time.
Your callers deserve the best customer service in the language they prefer. WELLReceived has home care coordinators fluent in Spanish and English available.
With our mobile app, you're in control. Check your usage, manage your payments, and update your status from any mobile device with Internet access.
The WELLReceived team is spread throughout the United States to ensure natural disasters or technical difficulties will have no impact on your service.
No long-term commitments required. With WELLReceived, scale your plan up or down as needed. Our flexible plans are designed to grow with you.
Learn more about our services, including telemedicine video appointments and chat support for your patients.
If you have any questions or need help to choose a plan, please get in touch today.
Select a plan