Answering Services
For Home Care

Your 24/7 Home Health Care
Answering Service

Your patients are your priority. Ensure they receive excellent home care by supplementing your staff with WELLReceived's live receptionists. Our team will take calls, relay messages, and schedule appointments.

In the middle of the night or during the morning shift change, your callers will reach a live person when they need one most. Our trained home care receptionists are available 24/7 - during nights, weekends, and holidays.

Give families peace of mind knowing their loved ones will never have to leave a voicemail when it comes to their home care.

On-call Message Relay

Our live home care coordinators will transfer calls or relay messages to your scheduled on-call personnel. If no one is available, they will follow your call escalation guidance.Update your on-call calendar in real-time and your live home care receptionists will receive the changes instantly.

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HIPAA Compliant

Privacy is a priority at WELLReceived. Our virtual home care receptionists are trained in HIPAA compliance. We use end-to-end encryption to ensure your information is kept secure. Instead of text or email, you can receive your messages through our password-protected mobile app for extra security.

Why partner with us?

Give it a try

Learn more about our services, including telemedicine video appointments and chat support for your patients.

If you have any questions or need help to choose a plan, please get in touch today.

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