Your team of HIPAA-compliant medical receptionists answer every call, even on weekends and holidays. Plans start from just a fraction of the cost of an in-house receptionist working 9-5.
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How it works
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Tell us about your clinic
Customize your call scripts to gather the information you need from your patients.
A medical reception service specializes in answering calls for medical practitioners. A team of professional medical receptionists answer calls and live chat messages 24/7, as if they were in your office.
Are you a call center
No. Our team works from their respective home offices. This distributed model isn't vulnerable to service outages or natural disasters.
Are you HIPAA compliant?
Yes. At WellReceived, we protect the privacy of every patient and keep personal and health information secure. Each member of our team is trained in HIPAA compliance.
How will I access my messages?
Access your messages from the WellReceived app on your computer or mobile phone. Your password keeps patient messages protected. Get HIPAA-compliant text alerts when new messages are in your inbox.
Will I be locked into a contract?
No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan based on your monthly call volume.
Do you offer chat or video conferencing software?
We do! Our medical receptionists can answer chats directly on your website using your plan minutes. You can also offer HIPAA-compliant video appointments through your Setmore Health account.
How do I get started?
Ready to get started? Our friendly sales representatives can't wait to meet you. Click the button below to book a free consultation today.
There is no charge for the first 30 interactions under 30 seconds per billing cycle. All interactions are rounded up to the nearest minute and billed in 1 minute increments.
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