We're committed to keeping patient
care human.
Real care is a people thing. At WELLReceived, we believe in keeping client and patient interactions human.
AI-powered technologies promise to offer instant connection. But real connection is only possible
with real people. We Pledge People, Not Bots to protect the most important aspect of patient care: people.
Studies show empathy leads to higher patient satisfaction and quicker patient recovery.2 Real empathy happens with real people.
Source: 2GREATERGOOD
Patients lack confidence that their data is protected under the Health Insurance Portability and Accountability Act (HIPAA) when using chatbots.3
Source: 3chiefhealthcareexecutive
Patients feel their unique circumstances are not adequately recognized by AI and chatbots.4 Only a person can navigate the social cues of human conversation.
Source: 4hbr.org
WELLReceived pledges to give every patient and client the real connection of people, not bots. We will answer every chat and every call with the care that only a human can provide. At WELLReceived,
caring is the answer.
