Healthcare Call Center

The 24/7 live support of a medical call center, with the flexibility of cloud-based technology.

Plans & Pricing
Healthcare call center

You can't be there for every call. We can.

Give every patient a live person to talk to, day or night.

Highly trained virtual medical receptionists can schedule appointments, answer questions, take messages, and even transfer/dial out to the person on call. A good bedside manner extends to every customer interaction.

What's included in a Healthcare Call Center?

Healthcare call center & answering


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    Are you based in the
    United States?

    Yes! We have virtual receptionists in eight different states spread out through every time zone for maximum coverage.

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    Do you offer call recording?

    Yes, we offer call recording. If call recording is enabled, patients will hear a pre-recorded message to let them know the call will be recorded. Call recordings are password-protected and stored using Amazon Simple Storage Service, following HIPAA guidelines.

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    What scheduling software do you
    work with?

    We offer our own highly reviewed, cloud-based appointment software Setmore Health. Give patients the ability to book appointments online or by phone.

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    How will I be billed?

    You will be billed based on the minutes you use each month. Our flexible plans can be scaled up or down if you find you're not using the amount of minutes you expected. Check out which of our plans will work best for you.

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    Does after hours/holiday coverage
    cost extra?

    Nope! When we say we've got you covered 24/7, we really mean it. Our unique work model allows us to stay fully staffed around the clock.

Call center services

The next step

Are you ready to get started? Our friendly sales representatives can't wait to meet you. Click the button below to book a free consultation today.

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for life

Lifelong learning is a WELLReceived core value. Get inspired by these staff picks.

Kill as Few Patients as Possible

- Oscar London

This timeless classic on the art and humor of practicing medicine features reality checks and poignant insights from Dr. Oscar London's thirty years of experience in general practice " after " poignant insights.