The 24/7 live support of a medical call center, with the flexibility of cloud-based technology.
Plans & PricingGive every patient a live person to talk to, day or night.
Highly trained virtual medical receptionists can schedule appointments, answer questions, take messages, and even transfer/dial out to the person on call. A good bedside manner extends to every customer interaction.
Customizable scripts guide receptionists through every call. Any unscripted situations are addressed by our receptionists with professionalism and ease.
Get phone coverage after hours, during staff breaks, or when phones are ringing off the hook. Weekends and holidays included at no extra charge.
Live chat on your website at no extra cost. Live virtual medical receptionists can answer patient chats using the minutes included in your plan.
Give your Spanish-speaking patients the best in phone customer service. Our professional receptionists are fluent in English and Spanish.
Keep caller information safe and secure, and give your patients peace of mind. WELLReceived receptionists are HIPAA-compliant.
Schedule patient appointments with our cloud-based appointment software, Setmore Health. Patients can book over the phone or self-schedule online.
Yes! We have virtual receptionists in eight different states spread out through every time zone for maximum coverage.
Yes, we offer call recording. If call recording is enabled, patients will hear a pre-recorded message to let them know the call will be recorded. Call recordings are password-protected and stored using Amazon Simple Storage Service, following HIPAA guidelines.
We offer our own highly reviewed, cloud-based appointment software Setmore Health. Give patients the ability to book appointments online or by phone.
You will be billed based on the minutes you use each month. Our flexible plans can be scaled up or down if you find you're not using the amount of minutes you expected. Check out which of our plans will work best for you.
Nope! When we say we've got you covered 24/7, we really mean it. Our unique work model allows us to stay fully staffed around the clock.
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Book a ConsultationLifelong learning is a WELLReceived core value. Get inspired by these staff picks.
- Oscar London
This timeless classic on the art and humor of practicing medicine features reality checks and poignant insights from Dr. Oscar London's thirty years of experience in general practice " after " poignant insights.