Healthcare Call Center
Solutions

The 24/7 live support of a medical call center, with the flexibility of cloud-based technology.

Plans & Pricing
Healthcare call center

You can't be there for every call. We can.

Give every patient a live person to talk to, day or night.

Highly trained virtual medical receptionists can schedule appointments, answer questions, take messages, and even transfer/dial out to the person on call. A good bedside manner extends to every customer interaction.

What's included in a Healthcare Call Center?

Healthcare call center & answering

FAQs

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    Are you based in the
    United States?

    Yes! We have virtual receptionists in eight different states spread out through every time zone for maximum coverage.

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    Do you record calls?

    No. Your patients' privacy and security are important to us. To maintain HIPAA compliance, we do not record calls. However, we are researching HIPAA-compliant methods of recording calls.

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    What scheduling software do you
    work with?

    So many! We work with Dr. Chronos, Athena Health, Kareo, Patient Fusion, Practice Fusion, WebPT, UnifiedPractice, and eClinical. We also offer our own highly reviewed, cloud-based appointment software, Setmore. Find out more about our scheduling services!

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    How will I be billed?

    You will be billed based on the minutes you use each month. Our flexible plans can be scaled up or down if you find you're not using the amount of minutes you expected. Check out which of our plans will work best for you.

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    Does after hours/holiday coverage
    cost extra?

    Nope! When we say we've got you covered 24/7, we really mean it. Our unique work model allows us to stay fully staffed around the clock.

Call center services

The next step

Are you ready to get started? Our friendly sales representatives can't wait to meet you. Click the button below to book a free consultation today.

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