Answering Service for Clinics

Support your patients and answer every call 24/7.

Plans & Prices
Clinic answering service
Answering services for clinics


Why choose

We believe that caring is the answer.

Our virtual medical receptionists work from home, choose their schedules, and enjoy paid learning and volunteering time. Happier and healthier employees provide your patients with the premium care they deserve, every time.

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Hear how your calls could
be answered.

JANE / Medical Receptionist

Answering services for clinics

Improve efficiency with a medical clinic answering service.

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Call Center for Clinics

How it works

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    Tell us about your clinic

    Setting up your clinic answering service is simple. Simply tell us about your practice and the types of calls you'd like us to handle. Together, we'll determine the best script and suite of services to fit your needs.

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    Start forwarding your calls

    Once your account is set up, our professional virtual medical receptionists can start handling your patient calls right away. Forward calls to our service with just the push of a few buttons on your phone keypad.

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    Receive messages instantly

    Get instant notifications when your virtual medical receptionists take a message. Access secure messages from the WELLReceived mobile app, the WELLReceived desktop app, or our online web portal.

Call Center for Clinics
Clinic Appointment Scheduling


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    What is a clinic answering service?

    A clinic answering service is a service provider that specializes in answering calls for healthcare clinics. A team of virtual receptionists answer calls and live chat messages 24/7, as if they were in your office.

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    Are you a call center?

    No. Our team works from their respective home offices. This distributed model isn't vulnerable to service outages or natural disasters.

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    How will I access my messages?

    Access your messages from the WELLReceived app on your computer or mobile. Your password ensures patient messages are HIPAA compliant. Get text alerts when new messages are in your inbox.

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    Will I be locked into a contract?

    No contract required. We want you to have the best plan for your needs. You can choose to increase or decrease your plan to match your monthly call requirements.

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    I have more questions regarding after hour answering. Can you help?

    Feel free to chat, or call us at 1.800.800.4449 for more information.

for life

Lifelong learning is a WELLReceived core value. Get inspired by these staff picks.

Kill as Few Patients as Possible

- Oscar London

This timeless classic on the art and humor of practicing medicine features reality checks and poignant insights from Dr. Oscar London's thirty years of experience in general practice " after " poignant insights.