![\"What](\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2021\/04\/Image-1-\u2013-Man-smiling-and-waving.jpg\")
<\/figure>\n\n\n\nThe Importance of Hipaa Compliance in Healthcare<\/strong><\/h2>\n\n\n\nThere are countless reasons why HIPAA matters, the main reason is to respect patients\u2019 rights to privacy and confidentiality.<\/strong> According to the NCBI<\/a>, \u201cThe goals of security are threefold: to ensure that (1) only authorized individuals see stored data; (2) they only see the data when they need to use it for an authorized purpose; and (3) what they see is accurate.\u201d It boils down to trust. <\/p>\n\n\n\nHow does WellReceived ensure patient privacy? <\/strong><\/h2>\n\n\n\nWe\u2019re glad you asked. Care begins the moment the phone rings. At WellReceived<\/a>, patient privacy and professional care are in our DNA. <\/p>\n\n\n\nAll of our medical receptionists are trained to take calls that may contain sensitive patient information. Scripting is designed to offer you flexibility and customization, while also preserving the privacy of every patient.<\/p>\n\n\n\n
Features that help ensure patient privacy and data security include:<\/p>\n\n\n\n
\n- Safe data storage through Google Cloud Healthcare API<\/a>\n
\n- We use Google Cloud Healthcare API to securely store information. All calls, messages, contacts, and Setmore appointments are encrypted. <\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Push notifications\n
\n- Messages are sent to your phone in real-time, without revealing <\/em> any patient identifying information. It’s easy to check your messages, and you can rest easy knowing sensitive information is securely stored in the WellReceived app.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Patient communication\n
\n- Call recordings are stored using Amazon Simple Storage Service<\/a> (S3), and are also secured according to HIPAA requirements.<\/li>\n\n\n\n
- We also offer two-way call recording for providers who prefer to use this option. Listen to the full conversation between your caller and our virtual medical receptionist. All recordings are stored securely to ensure the safety and privacy of your patients.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Secure login for your WellReceived CWA Portal\n
\n- Client Web Access (CWA) portal access is secured with unique login credentials. Sensitive patient information can only be accessed by authorized members of your team.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
![\"The](\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2021\/04\/Smiling-woman-writing-with-headset-in-home-office-1024x683.jpg\")
<\/figure>\n\n\n\nYou can count on us<\/strong><\/h2>\n\n\n\n
How does WellReceived ensure patient privacy? <\/strong><\/h2>\n\n\n\nWe\u2019re glad you asked. Care begins the moment the phone rings. At WellReceived<\/a>, patient privacy and professional care are in our DNA. <\/p>\n\n\n\nAll of our medical receptionists are trained to take calls that may contain sensitive patient information. Scripting is designed to offer you flexibility and customization, while also preserving the privacy of every patient.<\/p>\n\n\n\n
Features that help ensure patient privacy and data security include:<\/p>\n\n\n\n
\n- Safe data storage through Google Cloud Healthcare API<\/a>\n
\n- We use Google Cloud Healthcare API to securely store information. All calls, messages, contacts, and Setmore appointments are encrypted. <\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Push notifications\n
\n- Messages are sent to your phone in real-time, without revealing <\/em> any patient identifying information. It’s easy to check your messages, and you can rest easy knowing sensitive information is securely stored in the WellReceived app.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Patient communication\n
\n- Call recordings are stored using Amazon Simple Storage Service<\/a> (S3), and are also secured according to HIPAA requirements.<\/li>\n\n\n\n
- We also offer two-way call recording for providers who prefer to use this option. Listen to the full conversation between your caller and our virtual medical receptionist. All recordings are stored securely to ensure the safety and privacy of your patients.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Secure login for your WellReceived CWA Portal\n
\n- Client Web Access (CWA) portal access is secured with unique login credentials. Sensitive patient information can only be accessed by authorized members of your team.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
<\/figure>\n\n\n\nYou can count on us<\/strong><\/h2>\n\n\n\n
All of our medical receptionists are trained to take calls that may contain sensitive patient information. Scripting is designed to offer you flexibility and customization, while also preserving the privacy of every patient.<\/p>\n\n\n\n
Features that help ensure patient privacy and data security include:<\/p>\n\n\n\n
- \n
- Safe data storage through Google Cloud Healthcare API<\/a>\n
- \n
- We use Google Cloud Healthcare API to securely store information. All calls, messages, contacts, and Setmore appointments are encrypted. <\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Push notifications\n
- \n
- Messages are sent to your phone in real-time, without revealing <\/em> any patient identifying information. It’s easy to check your messages, and you can rest easy knowing sensitive information is securely stored in the WellReceived app.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Patient communication\n
- \n
- Call recordings are stored using Amazon Simple Storage Service<\/a> (S3), and are also secured according to HIPAA requirements.<\/li>\n\n\n\n
- We also offer two-way call recording for providers who prefer to use this option. Listen to the full conversation between your caller and our virtual medical receptionist. All recordings are stored securely to ensure the safety and privacy of your patients.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
- Secure login for your WellReceived CWA Portal\n
- \n
- Client Web Access (CWA) portal access is secured with unique login credentials. Sensitive patient information can only be accessed by authorized members of your team.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<\/figure>\n\n\n\n
You can count on us<\/strong><\/h2>\n\n\n\n
- Patient communication\n
- Messages are sent to your phone in real-time, without revealing <\/em> any patient identifying information. It’s easy to check your messages, and you can rest easy knowing sensitive information is securely stored in the WellReceived app.<\/li>\n<\/ul>\n<\/li>\n\n\n\n