{"id":1108,"date":"2023-11-21T15:53:08","date_gmt":"2023-11-21T15:53:08","guid":{"rendered":"https:\/\/www.wellreceived.com\/blog\/?p=1108"},"modified":"2025-07-17T11:53:24","modified_gmt":"2025-07-17T11:53:24","slug":"common-hipaa-violations","status":"publish","type":"post","link":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/","title":{"rendered":"Common HIPAA violations made by medical answering services"},"content":{"rendered":"\n<p>Medical answering services can be a lifeline for busy <strong>healthcare<\/strong> practices. <a href=\"https:\/\/www.wellreceived.com\/services\/virtual-medical-receptionist\" target=\"_blank\" rel=\"noreferrer noopener\">Specialist medical receptionists<\/a> can improve your practice efficiency by covering out-of-hours calls, managing new patient intake, or reducing hold times. Plus, patient trust strengthens when they know a warm, knowledgeable voice is always waiting to help.<\/p>\n\n\n\n<p>Building patient trust is essential for a thriving healthcare practice \u2014 which is why HIPAA violations can be a huge blow. So, if you\u2019re using a medical answering service, don\u2019t miss this crucial step: checking they\u2019re <strong>HIPAA compliant<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/iStock-1362936847_2-1024x683.png\" alt=\"\" class=\"wp-image-1109\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/iStock-1362936847_2-1024x683.png 1024w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/iStock-1362936847_2-300x200.png 300w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/iStock-1362936847_2-768x512.png 768w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/iStock-1362936847_2-1536x1025.png 1536w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/iStock-1362936847_2-2048x1366.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Let\u2019s explore HIPAA compliance in more depth so you can weigh your choices and make an informed decision.&nbsp;<\/p>\n\n\n\n<p>We\u2019ll cover:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Why <strong>HIPAA compliance<\/strong> matters&nbsp;<\/li>\n\n\n\n<li>How <strong>HIPAA violations<\/strong> could affect your practice&nbsp;<\/li>\n\n\n\n<li>The five most <strong>common HIPAA breaches&nbsp;<\/strong><\/li>\n\n\n\n<li>Finding the right <strong>HIPAA-compliant answering service<\/strong>&nbsp;<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Why does HIPAA compliance matter?&nbsp;<\/h2>\n\n\n\n<p>You\u2019re likely familiar with HIPAA, but let\u2019s remind ourselves. The <a href=\"https:\/\/www.hhs.gov\/hipaa\/for-professionals\/index.html\" target=\"_blank\" rel=\"noreferrer noopener\">Health Insurance Portability and Accountability Act<\/a> (HIPAA) is a U.S. federal law outlining how healthcare providers must protect sensitive <strong>patient health information<\/strong>. <strong>HIPAA rules<\/strong> cover privacy and <strong>security measures<\/strong> and outline patients\u2019 rights to their <strong>medical records.<\/strong>&nbsp;<\/p>\n\n\n\n<p>Crucially, HIPAA applies to <a href=\"https:\/\/www.wellreceived.com\/blog\/who-needs-hipaa-compliance\/\" target=\"_blank\" rel=\"noreferrer noopener\">healthcare providers<\/a> <em>and<\/em> their business associates. So, anyone who does business with your practice and handles <strong>health records<\/strong> must take HIPAA as seriously as you do. If a healthcare practice fails to comply with HIPAA, it can face severe financial penalties, amongst other consequences.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/AdobeStock_509042805-1024x683.jpeg\" alt=\"\" class=\"wp-image-1110\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/AdobeStock_509042805-1024x683.jpeg 1024w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/AdobeStock_509042805-300x200.jpeg 300w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/AdobeStock_509042805-768x512.jpeg 768w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/AdobeStock_509042805-1536x1025.jpeg 1536w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/AdobeStock_509042805-2048x1366.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">The five most <strong>common HIPAA<\/strong> breaches&nbsp;<\/h2>\n\n\n\n<p>A medical answering service handles your calls so you can focus on what matters most. But a warm, friendly voice is only part of their service. Your answering team should also be aware of these common HIPAA violations and have protocols to avoid them.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Sending <strong>protected health information <\/strong>(PHI) insecurely&nbsp;<\/h3>\n\n\n\n<p>Services should only send patient information over secure, official channels. So what does this mean? It means your receptionist team <em>must<\/em> send texts and emails via secure systems, and voicemails should never include sensitive <strong>patient data<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Reading patient information for non-medical reasons&nbsp;<\/h3>\n\n\n\n<p>Yep, that means looking at the healthcare records of family, friends, neighbors, or even celebrities! Your receptionists should only access <strong>individually identifiable health information<\/strong> for one of the reasons listed in the HIPAA rules, which don\u2019t include curiosity.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-tima-miroshnichenko-8376195-1024x683.jpeg\" alt=\"\" class=\"wp-image-1111\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-tima-miroshnichenko-8376195-1024x683.jpeg 1024w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-tima-miroshnichenko-8376195-300x200.jpeg 300w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-tima-miroshnichenko-8376195-768x512.jpeg 768w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-tima-miroshnichenko-8376195-1536x1024.jpeg 1536w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-tima-miroshnichenko-8376195-2048x1365.jpeg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Overlooking staff training<\/h3>\n\n\n\n<p>HIPAA training isn\u2019t a one-off. Staff should regularly refresh and update their compliance knowledge.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Poor record keeping&nbsp;<\/h3>\n\n\n\n<p>Medical answering services should keep <strong>patient data <\/strong>for a certain number of years (usually six), plus regularly document staff training and HIPAA protocols.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Inadequate cybersecurity measures&nbsp;<\/h3>\n\n\n\n<p>All medical answering services should have strong, secure IT systems. Otherwise, data breaches or hacking could become an issue.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How could <strong>common HIPAA<\/strong> errors affect my practice?&nbsp;<\/h2>\n\n\n\n<p>Let\u2019s dig into those consequences in more detail. Firstly, the Department of Health and Human Services (HHS) can impose <a href=\"https:\/\/www.hipaajournal.com\/what-are-the-penalties-for-hipaa-violations-7096\/\" target=\"_blank\" rel=\"noreferrer noopener\">fines ranging from $100 to $50,000<\/a> per violation. Violations often come in groups, so these fines can quickly add up to staggering numbers.&nbsp;<\/p>\n\n\n\n<p>Although financial penalties are worrisome for medical practices \u2014 particularly those that are family-owned or looking to scale \u2014 another consequence is even more concerning. <a href=\"https:\/\/www.ama-assn.org\/practice-management\/hipaa\/hipaa-breach-notification-rule#:~:text=HIPAA's%20Breach%20Notification%20Rule%20requires,and%20security%20of%20the%20PHI.\" target=\"_blank\" rel=\"noreferrer noopener\">Practices must tell patients<\/a> when they\u2019ve used their data or disclosed incorrectly. These<strong> breach notifications<\/strong> have far-reaching effects on patient relationships.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-karolina-grabowska-6627923-1-1024x683.jpg\" alt=\"\" class=\"wp-image-1112\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-karolina-grabowska-6627923-1-1024x683.jpg 1024w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-karolina-grabowska-6627923-1-300x200.jpg 300w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-karolina-grabowska-6627923-1-768x512.jpg 768w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-karolina-grabowska-6627923-1-1536x1024.jpg 1536w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-karolina-grabowska-6627923-1-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The good news? It\u2019s easy to check whether your medical answering service is <a href=\"https:\/\/www.wellreceived.com\/features\/HIPAA-compliant-answering-service\">HIPAA-compliant<\/a>. Let\u2019s talk about what to look out for.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How should I vet my medical answering service?&nbsp;<\/h2>\n\n\n\n<p>Any medical answering service worth its salt should be happy to explain how it protects <strong>patient data<\/strong>.<\/p>\n\n\n\n<p>Here are the top five things to ask about.&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Digital security. Ask about staff access controls \u2014&nbsp;each member should use a unique ID and password to access patient information. In addition, services should encrypt all stored data and use firewalls, intrusion detection systems, and regular safety audits.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Physical<strong> security measures<\/strong>. Check the location of your answering service, and ask about cameras and alarm systems. Staff should use secure entry points with individual access methods, like keycards or biometric scanners.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Employee training. Every staff member must have regular and clearly-documented HIPAA training. Your chosen answering service should be able to share up-to-date training records with you.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Record-keeping. As we\u2019ve seen, record-keeping is a vital part of <strong>HIPAA compliance.<\/strong> Your service should be able to describe their record-keeping practices in detail, including employee training, security audits, and breach reports.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7544751-1024x683.jpg\" alt=\"\" class=\"wp-image-1113\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7544751-1024x683.jpg 1024w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7544751-300x200.jpg 300w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7544751-768x512.jpg 768w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7544751-1536x1024.jpg 1536w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7544751-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Remember, any suitable medical answering service will gladly field your queries. Their answers should be confident and backed up by evidence, which they should happily share.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What else to know about<strong> <\/strong>medical<strong> <\/strong>receptionist services&nbsp;<\/h2>\n\n\n\n<p>A medical answering service offers <a href=\"https:\/\/www.wellreceived.com\/blog\/what-virtual-medical-receptionists-do\/\" target=\"_blank\" rel=\"noreferrer noopener\">many benefits<\/a> beyond <strong>HIPAA compliance<\/strong> \u2014 this is the bare minimum! Let\u2019s briefly highlight how a receptionist team can help you build patient relationships, save time, and scale efficiently.&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Build patient trust. You can switch on medical answering services at busy times or use them to handle weekend, evening, or holiday calls. You and your staff can <a href=\"https:\/\/www.wellreceived.com\/blog\/case-study-faith-grace-therapeutic-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">rest easy<\/a> knowing your patients will receive a warm, knowledgeable response.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make the most of every moment<strong>. <\/strong>Your answering service can handle crucial but admin-heavy tasks, including new patient intake, scheduling, and appointment reminders. They\u2019ll free up your staff to support patients one-on-one and keep your timetable running smoothly.&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Support your staff. Practices with medical answering support tend to have lower turnover and happier staff. Your team gets more time to focus on their work and spend less time being distracted. And that can make a big difference in patients\u2019 lives.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-9742865-1024x683.jpg\" alt=\"\" class=\"wp-image-1114\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-9742865-1024x683.jpg 1024w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-9742865-300x200.jpg 300w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-9742865-768x512.jpg 768w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-9742865-1536x1024.jpg 1536w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-9742865-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>HIPAA-compliant <\/strong>medical answering services can save you time and money. But ultimately, those savings will be passed to your patients through a trustworthy service, supporting them in their challenging moments. And that\u2019s priceless.&nbsp;<\/p>\n\n\n\n<p>If you\u2019re looking for a <strong>HIPAA-compliant<\/strong> receptionist team, WellReceived could help. Check out <a href=\"https:\/\/www.wellreceived.com\/services\" target=\"_blank\" rel=\"noreferrer noopener\">our services here<\/a> or <a href=\"mailto:hello@wellreceived.com\" target=\"_blank\" rel=\"noreferrer noopener\">get in touch<\/a>. We\u2019d love to learn more about your practice.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Medical answering services can be a lifeline for busy healthcare practices. Specialist medical receptionists can improve&#8230;<\/p>\n","protected":false},"author":17,"featured_media":1115,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[14,12],"class_list":["post-1108","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-it-works","tag-hipaa-compliant","tag-medical-answering-service"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Is Your Medical Answering Service HIPAA-Compliant? Find Out More.<\/title>\n<meta name=\"description\" content=\"Ensure your medical answering service meets HIPAA standards. Discover five key areas to check before trusting them with patient data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Is Your Medical Answering Service HIPAA-Compliant? Find Out More.\" \/>\n<meta property=\"og:description\" content=\"Ensure your medical answering service meets HIPAA standards. Discover five key areas to check before trusting them with patient data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/\" \/>\n<meta property=\"og:site_name\" content=\"WellReceived Blog\" \/>\n<meta property=\"article:published_time\" content=\"2023-11-21T15:53:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-17T11:53:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7176026-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Lauryn Davidson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Lauryn Davidson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/\",\"url\":\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/\",\"name\":\"Is Your Medical Answering Service HIPAA-Compliant? Find Out More.\",\"isPartOf\":{\"@id\":\"https:\/\/www.wellreceived.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7176026-scaled.jpg\",\"datePublished\":\"2023-11-21T15:53:08+00:00\",\"dateModified\":\"2025-07-17T11:53:24+00:00\",\"author\":{\"@id\":\"https:\/\/www.wellreceived.com\/blog\/#\/schema\/person\/fbd357083dc4839a1a4c578259b96613\"},\"description\":\"Ensure your medical answering service meets HIPAA standards. Discover five key areas to check before trusting them with patient data.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#primaryimage\",\"url\":\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7176026-scaled.jpg\",\"contentUrl\":\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7176026-scaled.jpg\",\"width\":2560,\"height\":1707,\"caption\":\"Patient note taking\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.wellreceived.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How it works\",\"item\":\"https:\/\/www.wellreceived.com\/blog\/category\/how-it-works\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Common HIPAA violations made by medical answering services\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.wellreceived.com\/blog\/#website\",\"url\":\"https:\/\/www.wellreceived.com\/blog\/\",\"name\":\"WellReceived Blog\",\"description\":\"WellReceived Blog\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.wellreceived.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.wellreceived.com\/blog\/#\/schema\/person\/fbd357083dc4839a1a4c578259b96613\",\"name\":\"Lauryn Davidson\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.wellreceived.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/c6d4fa0660261b71b526b7ffc8db95bb?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/c6d4fa0660261b71b526b7ffc8db95bb?s=96&d=mm&r=g\",\"caption\":\"Lauryn Davidson\"},\"url\":\"https:\/\/www.wellreceived.com\/blog\/author\/lauryn\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Is Your Medical Answering Service HIPAA-Compliant? Find Out More.","description":"Ensure your medical answering service meets HIPAA standards. Discover five key areas to check before trusting them with patient data.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/","og_locale":"en_US","og_type":"article","og_title":"Is Your Medical Answering Service HIPAA-Compliant? Find Out More.","og_description":"Ensure your medical answering service meets HIPAA standards. Discover five key areas to check before trusting them with patient data.","og_url":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/","og_site_name":"WellReceived Blog","article_published_time":"2023-11-21T15:53:08+00:00","article_modified_time":"2025-07-17T11:53:24+00:00","og_image":[{"width":2560,"height":1707,"url":"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7176026-scaled.jpg","type":"image\/jpeg"}],"author":"Lauryn Davidson","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Lauryn Davidson","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/","url":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/","name":"Is Your Medical Answering Service HIPAA-Compliant? Find Out More.","isPartOf":{"@id":"https:\/\/www.wellreceived.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#primaryimage"},"image":{"@id":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#primaryimage"},"thumbnailUrl":"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7176026-scaled.jpg","datePublished":"2023-11-21T15:53:08+00:00","dateModified":"2025-07-17T11:53:24+00:00","author":{"@id":"https:\/\/www.wellreceived.com\/blog\/#\/schema\/person\/fbd357083dc4839a1a4c578259b96613"},"description":"Ensure your medical answering service meets HIPAA standards. Discover five key areas to check before trusting them with patient data.","breadcrumb":{"@id":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#primaryimage","url":"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7176026-scaled.jpg","contentUrl":"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/11\/pexels-shvets-production-7176026-scaled.jpg","width":2560,"height":1707,"caption":"Patient note taking"},{"@type":"BreadcrumbList","@id":"https:\/\/www.wellreceived.com\/blog\/common-hipaa-violations\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.wellreceived.com\/blog\/"},{"@type":"ListItem","position":2,"name":"How it works","item":"https:\/\/www.wellreceived.com\/blog\/category\/how-it-works\/"},{"@type":"ListItem","position":3,"name":"Common HIPAA violations made by medical answering services"}]},{"@type":"WebSite","@id":"https:\/\/www.wellreceived.com\/blog\/#website","url":"https:\/\/www.wellreceived.com\/blog\/","name":"WellReceived Blog","description":"WellReceived Blog","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wellreceived.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.wellreceived.com\/blog\/#\/schema\/person\/fbd357083dc4839a1a4c578259b96613","name":"Lauryn Davidson","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wellreceived.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/c6d4fa0660261b71b526b7ffc8db95bb?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/c6d4fa0660261b71b526b7ffc8db95bb?s=96&d=mm&r=g","caption":"Lauryn Davidson"},"url":"https:\/\/www.wellreceived.com\/blog\/author\/lauryn\/"}]}},"_links":{"self":[{"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/posts\/1108"}],"collection":[{"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/comments?post=1108"}],"version-history":[{"count":8,"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/posts\/1108\/revisions"}],"predecessor-version":[{"id":1661,"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/posts\/1108\/revisions\/1661"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/media\/1115"}],"wp:attachment":[{"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/media?parent=1108"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/categories?post=1108"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.wellreceived.com\/blog\/wp-json\/wp\/v2\/tags?post=1108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}