{"id":1083,"date":"2023-09-29T13:30:54","date_gmt":"2023-09-29T13:30:54","guid":{"rendered":"https:\/\/www.wellreceived.com\/blog\/?p=1083"},"modified":"2025-07-17T11:38:45","modified_gmt":"2025-07-17T11:38:45","slug":"business-line-guide","status":"publish","type":"post","link":"https:\/\/www.wellreceived.com\/blog\/business-line-guide\/","title":{"rendered":"Business line | The ultimate guide"},"content":{"rendered":"\n<p>Every <a href=\"https:\/\/www.wellreceived.com\/services\/medical-answering-service\">WellReceived<\/a> account comes with a free Business Line. But what is a Business Line, and how can it help your practice?<\/p>\n\n\n\n<p>Read on for everything you need to know about this invaluable feature.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is the Business Line?<\/h2>\n\n\n\n<p>The Business Line is a <strong>free business number<\/strong> assigned to your account. Businesses choose this feature as it allows them to keep their personal number private.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How does the Business Line work?<\/h2>\n\n\n\n<p>The Business Line functions as a mask for your own number. You can display your business number as your caller ID when you call patients from within the app. You can use the unique phone number to make outbound calls directly from the WellReceived app.&nbsp;<\/p>\n\n\n\n<p>You can also send and receive text messages from your allocated business number.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"1024\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/mockup1-511x1024.png\" alt=\"Smartphone showing business line feature in use on screen\n\" class=\"wp-image-1088\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/mockup1-511x1024.png 511w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/mockup1-150x300.png 150w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/mockup1.png 599w\" sizes=\"(max-width: 511px) 100vw, 511px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">What\u2019s the benefit of the Business Line?<\/h2>\n\n\n\n<p>Have you ever used one phone number for personal and professional calls? If you have, then you know it\u2019s a serious headache. You never know if you\u2019re getting a call for your practice or <em>you<\/em>.<\/p>\n\n\n\n<p>The Business Line allows you to keep your personal phone numbers <strong>private<\/strong>. It also means you know any calls on your Business Line are <strong>definitely<\/strong> for your practice.&nbsp;<\/p>\n\n\n\n<p>The Business Line is particularly helpful for a small healthcare practice or solo practitioner who may use their personal phone number for business. This way, they can keep their personal and professional calls separate.<\/p>\n\n\n\n<p>That also means you\u2019re protected from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online scammers<\/li>\n\n\n\n<li>Telemarketers<\/li>\n\n\n\n<li>Robocalls<\/li>\n\n\n\n<li>Spammers<\/li>\n<\/ul>\n\n\n\n<p>Perhaps most importantly, the Business Line <strong>doesn\u2019t cost you<\/strong> extra. That\u2019s because, unlike traditional network providers, we don&#8217;t charge you to use the Business Line. the number is also Toll-Free, meaning your clients won\u2019t be charged for calls.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/shutterstock_1626001801-1024x683.jpg\" alt=\"Smiling man working in the medical industry at his laptop\" class=\"wp-image-1084\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/shutterstock_1626001801-1024x683.jpg 1024w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/shutterstock_1626001801-300x200.jpg 300w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/shutterstock_1626001801-768x512.jpg 768w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/shutterstock_1626001801.jpg 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How do you activate the Business Line?<\/h2>\n\n\n\n<p><strong>To request a Business Line:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to the WellReceived mobile or desktop app.<\/li>\n\n\n\n<li>Go to <strong>Calls<\/strong><\/li>\n\n\n\n<li>Click <strong>Request access<\/strong> to trigger a request to your client account rep.<\/li>\n\n\n\n<li>Your <strong>Client Account Manager<\/strong> will contact you to confirm your required area code.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p>Once verified, your CAM will assign the number to you and notify you. Next:<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>Log out and log in to your app.<\/li>\n\n\n\n<li>On login, the app will prompt you to <strong>verify your password<\/strong>. Enter your <strong>mobile number<\/strong>.<\/li>\n\n\n\n<li>Submit the <strong>One Time Password<\/strong>.<\/li>\n\n\n\n<li>You\u2019re ready to start making calls from your new business line.<\/li>\n<\/ol>\n\n\n\n<p>Your new Business Line should be activated within 24 hours. From there, you can add the number to your website, social media pages and any other marketing materials visible to the public.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"1024\" src=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/mockup2-511x1024.png\" alt=\"Screenshot showing Business Line activation process in WR app\" class=\"wp-image-1089\" srcset=\"https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/mockup2-511x1024.png 511w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/mockup2-150x300.png 150w, https:\/\/storage.googleapis.com\/wr_blog\/1\/2023\/09\/mockup2.png 599w\" sizes=\"(max-width: 511px) 100vw, 511px\" \/><\/figure>\n\n\n\n<p>*Additional Business Lines are available for $19.99 per month.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Want to get a <a href=\"https:\/\/www.wellreceived.com\/services\/virtual-medical-receptionist\">Business Line for your practice?<\/a><\/p>\n\n\n\n<p>If you\u2019re an existing WellReceived client, click here to <a href=\"https:\/\/my.wellreceived.app\/\" target=\"_blank\" rel=\"noreferrer noopener\">log in<\/a> to the WellReceived app and activate your Business Line.<\/p>\n\n\n\n<p>Not yet a WellReceived client? Click the button below to book your free consultation and enjoy a new level of control over your inbound calls.<\/p>\n\n\n\n<p><a href=\"https:\/\/booking.setmore.com\/scheduleappointment\/75df2869-328a-4024-a4f8-341627fab97f\/services\/sdace4f1b196803eb882965348d3960d3de1bd695\" target=\"_blank\" rel=\"noreferrer noopener\">Book my free consultation<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is the WellReceived Business Line? How does it work, how do you activate it and, more importantly, how can it help your patients and your practice?<\/p>\n","protected":false},"author":16,"featured_media":1086,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[33],"tags":[49,51,12,52],"class_list":["post-1083","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-it-works","tag-business-line","tag-free-business-phone-number","tag-medical-answering-service","tag-technology"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Benefits of a Free Business Line Number For Your Practice<\/title>\n<meta name=\"description\" content=\"Discover how a free business phone line helps protect your privacy, build trust, streamline calls, and improve patient communication.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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